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Terms & Conditions

Last updated: 1 November 2026

This translation is provided for convenience. In case of any discrepancy, the Portuguese version prevails.

On this page

  1. 01Company details
  2. 02Scope and acceptance
  3. 03Information about our services
  4. 04Legal framework for transport
  5. 05Intellectual property
  6. 06Liability
  7. 07External links
  8. 08Data protection
  9. 09Complaints book
  10. 10Alternative dispute resolution
  11. 11Governing law and jurisdiction
  12. 12Changes
  • Privacy Policy
  • Cookie Policy

These Terms & Conditions govern the use of the website omtransportes.com and include the legal information required under Portuguese law.

01Company details

  • Company name: O & M - Transportes, LDA
  • Legal form: Private limited company (sociedade por quotas)
  • Registered office: Rua do Adeus Português, nº 4, 3º C, 1990-604 Lisboa, Portugal
  • Tax ID (NIPC/NIF): 519689100 (VAT: PT519689100)
  • Registration: registered with the Conservatória do Registo Comercial (Portuguese Commercial Registry) under the single registration and legal entity number 519689100
  • Email: [email protected]

02Scope and acceptance

By using the website you accept these Terms & Conditions. If you do not agree with them, please do not use the website.

03Information about our services

The information on this website is for general information only and does not constitute a contractual offer. The terms of each transport service — price, lead times, insurance and liability — are set out in the proposal or contract agreed with the customer.

04Legal framework for transport

Road freight transport contracts are governed by the terms agreed between the parties and, where these are silent, by Portuguese Decree-Law no. 239/2003 of 4 October for domestic transport and by the Convention on the Contract for the International Carriage of Goods by Road (CMR) for international transport.

05Intellectual property

The website’s content — text, images, logos, graphic design and code — belongs to O & M - Transportes, LDA or to third parties who have authorised its use, and is protected by intellectual property rights. It may not be reproduced, in whole or in part, without prior written permission.

Map data is based on Natural Earth (public domain).

06Liability

We aim to keep the information on this website accurate and up to date, but we do not guarantee that it is error-free or that the website will be available without interruption. To the extent permitted by law, we are not liable for damage arising from the use of, or inability to access, the website.

07External links

The website may contain links to third-party websites. We have no control over, and accept no responsibility for, their content or policies.

08Data protection

The processing of personal data is described in our Privacy Policy and Cookie Policy.

09Complaints book

Under Portuguese Decree-Law no. 156/2005 of 15 September, as amended, you may file a complaint through the electronic Complaints Book (Livro de Reclamações Eletrónico) at www.livroreclamacoes.pt (opens in a new tab).

10Alternative dispute resolution

In the event of a consumer dispute, consumers may refer the matter to a consumer alternative dispute resolution entity, under Portuguese Law no. 144/2015 of 8 September:

Centro de Arbitragem de Conflitos de Consumo de Lisboa (Lisbon Consumer Arbitration Centre)
Rua dos Douradores, 116, 2.º, 1100-207 Lisboa, Portugal
www.centroarbitragemlisboa.pt (opens in a new tab)

More information on the Portuguese Consumer Portal: www.consumidor.gov.pt (opens in a new tab).

11Governing law and jurisdiction

These Terms & Conditions are governed by Portuguese law. The courts of the district of Lisbon have jurisdiction over any dispute, without prejudice to applicable mandatory rules, in particular those protecting consumers.

12Changes

We may amend these Terms & Conditions at any time. Changes take effect when published on this page.

O&M Transportes — Home

Road freight transport. From Lisbon across Europe.

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Livro de ReclamaçõesOfficial complaints book (PT)(opens in a new tab)

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  • Rua do Adeus Português, nº 4, 3º C
    1990-604 Lisboa, Portugal

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© 2026 O & M - Transportes, LDA · NIF 519689100

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